Cancellation/Refund Policy

Effective Date: [Insert Date]

Thank you for choosing Guidance Forever for your career counseling needs. Our commitment is to provide exceptional service and support throughout your career development journey. Please take a moment to familiarize yourself with our Cancellation/Refund Policy.

1. **Cancellation Policy:**

1.1 **Cancellation by Client:**
Clients may request to cancel their career counseling services at any time. To initiate the cancellation process, please contact our customer support team at [insert contact information]. Please note that fees paid for canceled services are subject to our refund policy outlined below.

1.2 **Cancellation by Guidance Forever:**
Guidance Forever reserves the right to cancel or terminate services in the event of unforeseen circumstances, including but not limited to technical issues, staff unavailability, or any other circumstances beyond our control. In such cases, clients will be notified promptly, and any fees paid for the canceled services will be fully refunded.

2. **Refund Policy:**

2.1 **Refund Eligibility:**
Refunds are considered on a case-by-case basis. To be eligible for a refund, clients must meet the following criteria:
– A refund request must be submitted within 7 days of the initial purchase date.
– The client has not received any services or advice from Guidance Forever.

2.2 **Refund Process:**
To request a refund, please contact our customer support team at [insert contact information] and provide the necessary details, including the reason for the refund request. Our team will review the request and respond within 10 business days.

2.3 **Refund Amount:**
Refunds, if approved, will be processed using the original payment method. Please note that any transaction fees incurred during the initial purchase may be deducted from the refund amount.

2.4 **Refund Exceptions:**
– No refunds will be provided after 7 days from the date of the initial purchase.
– Refunds will not be granted if the client has already received counseling services or advice from Guidance Forever.

3. **Contact Information:**
For any questions or concerns regarding our Cancellation/Refund Policy, please contact our customer support team.

Guidance Forever reserves the right to update or modify this Cancellation/Refund Policy at any time without prior notice. Clients are encouraged to review this policy periodically for any changes. By engaging with our services, you agree to abide by the terms outlined in this policy.

Thank you for choosing Guidance Forever for your career counseling needs. We look forward to assisting you on your journey to a successful and fulfilling career.